*Some restrictions may apply with our offers or programs; contact us for any question you may have about any program or price prior to enrollment and arriving to any class. Prices, offers & discounts are subject to change to meet any outside or in-house logistical increases or changes we experience. Private lessons, special requests, travel programs, special scheduling needs, extended range or classroom time for any re-testing or additional instruction are all done at additional rates & charges. Ammunition for all firearms is not included with any price, and must be provided or bought by the shooter/student.
Payments are to be cash or a postal money order if paying at the door and all payments must be received prior to receiving any instruction. Checks are only accepted by companies and only on case by case bases, with prior approval. Every student must enroll prior to any class to receive our invoice and class room instructions.
Discounts, credits, coupons, & price matching will only be honored prior to class, with "pre-payment & pre-enrollment". Our prices include our complete packages offered and are not meant to be sold or booked as bits and pieces of features you may or may not want. In other words, we don't offer discounts or price reductions because you may not want certain parts of our course or service.
Hepsa National Academy reserves the right to refuse service to anyone for any reason at any time. Hepsa National Academy will not provide a refund, credit or rain check if you miss the class, are unable to attend or are dismissed from a class.
Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors. Homicide is currently the fourth-leading cause of fatal occupational injuries in the United States.
This conflict management and violence prevention seminar will transform your beliefs about anger and how to handle it, personally and professionally. If you’ve ever felt powerless when faced with an angry person, or difficult people, you can immediately apply these time tested techniques and create safe and positive outcomes for you, your employees and your customers. You will develop a tool box of strategies & conflict resolution skills to peacefully defuse volatile situations.
Stay Safe and Reduce Liability!
When it comes to dealing with angry people, your managers and supervisors need special skills to defuse potentially violent situations to a positive conclusion. This seminar will give your employees the tools they need to respond confidently, effectively, and with emotional self-control.
How disturbing and disruptive would it be to other clients and your staff to watch an angry customer being mishandled or treated inappropriately?
What would the implications to your company be if an angry employee or former employee decides to take revenge?
Do you know how dangerous the combination of a workplace bully and staff lacking the ability to deal with that person can be to your business?
Domestic violence costs U.S. businesses nearly $6 billion annually in aggregate costs, including more than $4.1 billion in direct medical and mental health services and $1.8 billion in productivity losses.
According to the Bureau of Labor Statistics Census of Fatal Occupational Injuries (CFOI), of the 4,547 fatal workplace injuries that occurred in the United States in 2010, 506 were workplace homicides. Homicide is the leading cause of death for women in the workplace.
Five Dead, Four Wounded, In Minneapolis Workplace Shooting